FAQ

Sizing & Fit

How do Eveloa pieces fit?
Eveloa activewear is designed with a true-to-size, sculpting fit. Our leggings and flares are high-waisted with four-way stretch for support without restriction. If you're between sizes, we recommend sizing down for a more sculpted look or up for a relaxed feel. A detailed size guide is available on every product page.

What materials are used?
Our activewear is made from soft, four-way stretch blends of polyamide or polyester with elastane, and our socks from a breathable cotton blend. You'll find the exact composition of every piece under "Material & care" on its product page.

How do I care for Eveloa pieces?
Machine wash cold on a gentle cycle with similar colours. Use a mesh laundry bag for best results. Do not bleach, do not tumble dry, and do not iron. Lay flat to dry to preserve the fabric's structure and longevity.

Shipping & Delivery

Do you offer free shipping?
Yes — standard DHL shipping is free on every order, with no minimum.

How long does delivery take?
Standard delivery within the EU takes 8–10 business days from the day you order and is free. Express delivery (€14.79) takes 6–8 business days. Orders are processed within 1–2 business days.

Which countries do you ship to?
We currently ship to all 27 countries of the European Union. The full list of destinations is available at checkout.

Returns & Exchanges

What is your return policy?
We offer 30-day returns on all unworn items in their original condition with tags attached.

Can I exchange a piece for a different size?
Yes. Reach out to shop.eveloa@hotmail.com within 30 days of delivery and we'll guide you through the exchange.

Orders & Payment

Which payment methods do you accept?
We accept all major credit and debit cards, plus Apple Pay, Google Pay and other secure checkout options through Shopify Payments.

Is checkout secure?
Yes. All transactions are encrypted and processed through Shopify's PCI-compliant payment infrastructure.

About Eveloa

Where are Eveloa pieces designed?
Eveloa is a premium activewear brand designed for the European woman who moves through her city — for studio, street and stillness. Our pieces are designed in Europe with a focus on quiet luxury and daily continuity.

Still have a question? Get in touch at shop.eveloa@hotmail.com and we'll be happy to help.